# Number porting with GoTo Connect

Switching to GoTo Connect for your communications needs doesn't have to mean giving your customers a new phone number.

## What is number porting?

If you have a long-standing number that your customers know or that has value for your business, we don’t want you to lose it!

Number porting, also known as number transfer, lets you take that existing business telephone number with you, including area code, when you switch from your current provider to GoTo Connect's VoIP service. With your new phone service, you can have land lines and mobile phone numbers ported over through our porting process.

Avoid business chaos with number porting.

Leveraging local number portability from GoTo Connect delivers many benefits for your small business.

### Save Time and Costs

Transferring an existing telephone number means you won't have to spend time or money producing new business collateral like advertising, business cards, and marketing materials alerting your customers and prospects.

### Retain Customers

Since your business phone number remains the same, customers won't have a difficult time finding you. Plus, if they didn't realize you changed your telephone number and they called the old one, they might think you went out of business.

### Access Better Technology and Functionality

You don't have to sacrifice access to the latest technology or functionality just to hold onto your own phone number. Now, you can switch to GoTo Connect for new communications capability without losing your existing number.

### Advance Your Digital Transformation Goals

Take advantage of phone number porting and migrate away from your old provider's landline system. With GoTo Connect you’ll add a virtual phone system and cloud capability to your growing list of digital functionality.

## Why choose GoTo Connect?

GoTo Connect provides a comprehensive, affordable digital communication solution that helps your business, team, and customers easily connect in the United States, Canada, and around the world. The cloud-based PBX system offers fast set-up, reliability, and top-notch support.

## Call Forwarding

Route telephone calls from your personal phone number or business extension to another device, landline, or team member. Our easy-to-use, web-based interface makes it easy to configure our call forwarding feature. There are also fallback settings for automatic call forwarding in case of an emergency.

## Mobile and Desktop Apps

Run your business from anywhere in the world. No matter where you travel to, you – and your employees – can stay connected to customers and colleagues with GoTo Connect's apps for desktop, iPhone, and Android. Through your desktop, you can use your internet connection to make and receive VoIP calls or text messages, review voicemails, and see your call history. The GoTo Connect mobile app lets you receive business calls on your personal device, keeping your personal phone number separate from work and business.

## Virtual Voicemail

Access GoTo Connect’s cloud-based voicemail system from your email, smartphone, or an outside line. Get your voicemail messages from wherever you work so you can return messages quickly or keep projects moving ahead. Using the virtual voicemail only requires your passcode.

## See what customers are saying about GoTo Connect

### Other features

#### Virtual Fax

Send and receive unlimited faxes from your email inbox.

#### Call Routing

Get your call connected to the correct endpoint.

#### Call Transfer

Transfer a call to the appropriate person without losing the caller.

#### Virtual Voicemail

Listen to voicemail messages from anywhere – internet, mobile device or outside line.

#### VoIP Calling

All employees can answer a call, place it on hold and have someone else pick it up.

#### Call Waiting

See when a second call is coming in while on an active call.

### Frequently asked questions

- What is needed to port my number?
- What are the registered countries that offer local and toll-free (or Universal International Freephone Number (UIFN)) porting?
- What is the expected time frame to complete a port?
- Why do ports get rejected?
- Why are some numbers not portable?

Ready to make the call?

Start your 14-day free trial today and see what GoTo Connect can do for your business.